WORKFORCE MANAGEMENT SOLUTIONS FOR THE

FACILITY SERVICES SECTOR

YOUR PEOPLE ARE YOUR MOST VALUABLE CAPITAL: KEEP THEM AND YOUR CUSTOMERS SATISFIED WITH OPTIMAL STAFF SCHEDULING.

WORKFORCE MANAGEMENT (WFM) IN FACILITY SERVICES

People are the key playersessential in general servicesfacilityies services, they are your most valuable capital. That makes workforce management (WFM) crucially important to your organisation: how do you optimise their deployment? The general servicesfacilityies services sector is evolving, and market demand for suitable support is always increasing. You want to achieve your targets while satisfying your customers and employees. The right processes and software can make the difference between profit and loss. WFM helps make your business processes more efficient and effective.

At WorkforceIT, we have a wealth of experience of workforce management at service-oriented companies. We advise, implement, and offer you support with using WFM solutions.

WFM-SOLUTIONS
IN THE FACILITY SERVICES SECTOR

As a service-oriented company, you can use the SP Expert WFM software to optimise staff scheduling. Even if your people work at different locations or if you employ flex workers. An easy-to-use scheduling board with a modern format offers you immediate insight into all sorts of important employee data. These might include their contracts, bonuses, or remaining holiday leave. You can also use SP ExpertSP-Expert for strategic employee planning, capacity planning, and forecasting, possibly in combination with other systems.
The Speakap, the internal communication platform, allows services companies to provide their people – including those in the field – with relevant information easily and professionally. They can also use Speakap to communicate and work with each other. The platform works like well-known social media platforms, but in a closed and secure environment. Speakap is a solution that increases customer satisfaction and employee engagement. Want the app in your own house stylebranding or integrated with other systems? Everything is possible.
Appical is a handy onboarding app you can use to onboard employees in an appealing and effective manner and allow them to get to know your company, their job, and their colleagues. This solution quickly orients them to the business processes inat your company, perhaps through video training or interactive games. The app helps assure the quality of your services and the satisfaction of your customers. Appical can also transform new employees into ambassadors for your business, for powerful employer branding.

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