WORKFORCE MANAGEMENT
SOLUTIONS FOR THE 

PUBLIC SECTOR

OFFER HIGH-LEVEL CITIZENS SERVICES WITH ENGAGED EMPLOYEES IN COMPLIANCE WITH LAWS AND REGULATIONS.

WORKFORCE MANAGEMENT (WFM) IN
THE PUBLIC SECTOR

Workforce management (WFM) helps the public sector be more efficient and client-oriented while keeping staff budgets under control. As a government organisation, you supply services for and with citizens and businesses. You need many employees for this, often with specific qualifications, who must work in accordance with the rules.

You are also expected to communicate effectively and deal with far-reaching computerisation and digitisation. All of these developments require proper organisation and staff deployment, as well as new ways of communicating with one another. You can achieve a high level of service and keep your promises to the citizens you serve.

At WorkforceIT, we have a wealth of experience of workforce management in the public sector. We support you with advice, a professional approach, and our innovative WFM solutions.

WFM-SOLUTIONS
IN THE PUBLIC SECTOR

SP-Expert supports strategic and operational scheduling at various municipalities, ministries, libraries, and enforcement organisations. The WFM software resolves all sorts of scheduling issues for you. Effective capacity planning enables you to deploy an optimal number of employees with the right skills. All relevant laws and regulations are integrated into SP ExpertSP-Expert, which helps your organisation operate correctly. Communication and scheduling are easily handled via the Internet or the app. Reporting is also not a problem, because the app simply generates reports on demand.

Speakap is a platform for internal communication. This handy solution helps you reach every employee quickly with information relevant for him or her. Employees can work anytime, anywhere,. Not one has to be tied to a desk. Speakap works like well-known social media: your employees can communicate and work with each other from any device with Internet access. A closed and secure platform, it is ideally suited to government organisations. Speakap contributes to employee engagement and your level of service. Want the app in your house stylebranding and integrated with other systems? Everything is possible..

Onboarding can be a chore for government organisations. Not with Appical, the interactive onboarding app. With this workforce management solution, you can transfer difficult material, such as laws and regulations, in an inspiring way, perhaps via video or augmented reality. With Appical, new employees get to know your organisation and their colleagues, at their own pace and on their own time, even before they start working. They feel welcome and well prepared to get tostart working. The result? Higher employee satisfaction and better service for citizens.

WANT TO KNOW 
MORE ABOUT WFM
FOR THE PUBLIC SECTOR?